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Publications:
| Culture and Attitudes Fostering Entrepreneurship: How does Australia Compare? | |||
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A comparison of the culture and attitudes of Australians with those of ten other countries on five dimensions held to drive entrepreneurial performance. |
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Article: Print |
$US10.00 | ||
Article: Electronic |
$US5.00 | ||
| Customer Service Versus Performance Metrics in an Electronic Sweatshop? Managers' Perspectives on Issues in Running Call Centres | |||
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A survey of call centre managers to investigate their managerial practices and style. |
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Article: Print |
$US10.00 | ||
Article: Electronic |
$US5.00 | ||