Publications:
Culture and Attitudes Fostering Entrepreneurship: How does Australia Compare?

A comparison of the culture and attitudes of Australians with those of ten other countries on five dimensions held to drive entrepreneurial performance.

Article: Print

$US10.00

Article: Electronic

$US5.00
Customer Service Versus Performance Metrics in an Electronic Sweatshop? Managers' Perspectives on Issues in Running Call Centres

A survey of call centre managers to investigate their managerial practices and style.

Article: Print

$US10.00

Article: Electronic

$US5.00